Delivery & Returns

PLEASE ALLOW 5-7 WORKING DAYS FOR ORDER PROCESSING (All orders are printed to demand and include packing times). ONCE ORDERS ARE PROCESSED, THEY WILL THEN BE SHIPPED FOR DELIVERY.

 

UK SHIPPING

Royal Mail 1st Class Delivery - £3.50

Royal Mail 1st Class Signed For - £5.50

(1-2 Working Days, Once Dispatched)

EUROPE SHIPPING

Standard Delivery and Tracked Delivery Available,  Costs are Calculated at Checkout.

(5-10 Working Days, Once Dispatched)

REST OF WORLD SHIPPING

Standard Delivery and Tracked Delivery Available,  Costs are Calculated at Checkout.

(5-14 Working Days, Once Dispatched)

 

ALL ORDERS ARE PRINTED ON DEMAND, SO THIS INCLUDES PRINTING AND PACKING TIMES. THE DELIVERY TIMES ABOVE ARE ESTIMATES AND USUALLY ARRIVE WITHIN THESE TIME FRAMES, ALTHOUGH IN SOME CASES IT MAY TAKE LONGER.

 

RETURN POLICY

If a received order is damaged in transit or has a manufacturing defect, you can return within 14 days from delivery for a full refund or exchange. Please contact us via support@growthrough.co.uk with details about any problems with your product and a photo.

All items must be returned unworn, unwashed and in its original delivered condition.

Send your returns to the following address:
Parkways, Ynysymaerdy Road
Briton Ferry, Neath
SA11 2TT
Wales, UK

Once we receive your parcel we will process accordingly.
Allow up to 5 working days for your refund to be processed.

 

CUSTOMS & DUTIES

ANY OUTSTANDING IMPORT DUTIES, CLEARANCE OR BROKERAGE FEES, AND ANY OTHER ADDITIONAL CHARGES MUST BE PAID ON DELIVERY OF YOUR ORDER.

PLEASE CHECK THE EMAIL YOU USED TO PURCHASE YOUR ITEMS AS CUSTOMS NORMALLY USE THIS TO CONTACT YOU REGARDING THESE EXTRA CHARGES.  THEY ARE THE FULL RESPONSIBILITY OF THE CUSTOMER TO CLEAR FOR DELIVERY.

FOR FURTHER DETAILS OF CHARGES, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.